Fat and Appy™ Art for Children

30-Day Happiness Guarantee 

(Also known as "Returns and Exchanges")

We’re very sorry that our canvases have not made you super happy. Here is our return/exchange policy. Let’s see what we can do to make the situation better. 

We accept all returns/exchanges within 30 days of the arrival date of your order. The returned canvas must be in new condition with the original Fat and Appy packaging. After 30 days, we’re sorry, we cannot accept returns or exchanges. 

Please follow the steps below to return your Fat and Appy canvas.

STEP ONE: Notify Fat and Appy by emailing us at support@fatandappy.com. Please tell us: 
Your first and last name
Email address
Order number
The name of the item you are returning. (Example: “Sweet Pea”)
The reason you are returning the canvas. 
Tell us whether it’s an exchange or a return. Please see below for our exchange/return steps. 


Reason I'm Returning What Fat and Appy Will Do What to Expect
-Canvas was damaged when I received it
-The wrong canvas was shipped
Fat and Appy will replace the damaged or incorrectly shipped canvas with a new canvas.
1. Notify Fat and Appy by emailing us at the address above within 30 days from the arrival date of your order.
2. Fat and Appy will email you a return shipping label. Please print the label and attach it to your box for shipping. 
3. Fat and Appy will then send you the correct item within fifteen (15) business days of receiving the returned canvas. Thank you for allowing time for printing, hand-stretching and mailing your new canvas to you. 

- I don’t like the design, color or size.
Fat and Appy will exchange for a different canvas, give a store coupon code for a future purchase, or refund your money. 

1. Notify Fat and Appy by emailing us at the address above within 30 days from the arrival date of your order.
2. After sending us the information above, we will email you the address where to return the canvas. The customer is responsible for shipping costs to mail the item back to Fat and Appy. 
3. Fat and Appy will then do one of three things: 

1. Ship your replacement item within fifteen (15) business days of receiving your returned canvas.  
2. Email a store code for a future purchase within five (5) business days of receiving your returned canvas.  
3. Refund your order within five (5) business days of receiving your returned canvas.  



Red Fox Is Here!

We're excited to welcome the plucky Red Fox to Fat and Appyland. Red Fox is the main character in a children's book Jonathan is currently shopping around. He's daring, courageous and oh-so-elusive! We love this fox. We hope you do, too.

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